{"id":20,"date":"2025-11-06T13:43:47","date_gmt":"2025-11-06T13:43:47","guid":{"rendered":"https:\/\/neoinfinit.info\/?page_id=20"},"modified":"2025-11-06T13:44:34","modified_gmt":"2025-11-06T13:44:34","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/neoinfinit.info\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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<\/p>\n

Refund Policy<\/strong><\/h2>\n

At NEOINFINIT<\/strong>, we value our customers and strive to provide a smooth and supportive experience. Our cancellation and refund policy is designed to be transparent and customer-friendly.<\/p>\n

Order Cancellations<\/strong><\/h3>\n
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    Cancellation requests will be accepted only if made within 6\u20138 days<\/strong> of placing the order.<\/p>\n<\/li>\n

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    Cancellation may not be possible if the order has already been processed, communicated to the vendor\/merchant, or dispatched for shipping.<\/p>\n<\/li>\n

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    Orders for perishable items<\/strong> (such as flowers, consumables, etc.) cannot be cancelled<\/strong>. However, refunds or replacements may be considered if the product delivered is proven to be of unsatisfactory quality.<\/p>\n<\/li>\n<\/ul>\n

    Damaged or Defective Products<\/strong><\/h3>\n
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      If you receive a damaged or defective product, please notify our Customer Service team within 6\u20138 days<\/strong> of receiving the item.<\/p>\n<\/li>\n

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      The request will be processed only after the vendor\/merchant inspects and confirms the defect at their end.<\/p>\n<\/li>\n<\/ul>\n

      Product Not as Expected<\/strong><\/h3>\n
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        If the product received differs from what was displayed on the website or does not meet your expectations, report it to our Customer Service team within 6\u20138 days<\/strong> of delivery.<\/p>\n<\/li>\n

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        After reviewing your complaint, our team will take an appropriate decision regarding replacement or refund.<\/p>\n<\/li>\n<\/ul>\n

        Products with Manufacturer Warranty<\/strong><\/h3>\n
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          For items covered by a manufacturer\u2019s warranty<\/strong>, customers are advised to contact the manufacturer directly for service or replacement.<\/p>\n<\/li>\n<\/ul>\n

          Refund Timelines<\/strong><\/h3>\n
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            Once a refund is approved by NEOINFINIT<\/strong>, the amount will be processed to the customer within 6\u20138 days<\/strong>.<\/p>\n<\/li>\n<\/ul>\n

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            Refund Policy At NEOINFINIT, we value our customers and strive to provide a smooth and supportive experience. Our cancellation and refund policy is designed to be transparent and customer-friendly. Order Cancellations Cancellation requests will be accepted only if made within […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/neoinfinit.info\/index.php\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neoinfinit.info\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neoinfinit.info\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neoinfinit.info\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neoinfinit.info\/index.php\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":3,"href":"https:\/\/neoinfinit.info\/index.php\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":21537,"href":"https:\/\/neoinfinit.info\/index.php\/wp-json\/wp\/v2\/pages\/20\/revisions\/21537"}],"wp:attachment":[{"href":"https:\/\/neoinfinit.info\/index.php\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}